Returns Policy

Returns

• Please contact us as soon as possible if there is a problem with your order or if you want to arrange a return.
• Items should be unused, in a resalable condition, and returned with original packaging where possible.
• Special-order or bespoke items may not be eligible for return unless faulty or supplied in error.
• If an item is damaged, faulty, or incorrect, contact us promptly so we can put it right.
• Refunds for approved returns will be processed back to the original payment method where applicable.

Refund Timing

Once a return is approved and received where required, refunds are typically processed within 3 to 5 business days, depending on your payment provider.

Need Help?

If you need help with a return, please contact the store before sending items back so we can advise on the quickest route.